PostNord will deliver its final letter in Denmark at the end of 2025 and it will focus its business on one core service from 2026: becoming the Danes’ preferred parcel courier. Danes have become more and more digital, and what was once sent by letter is now received digitally by the vast majority of people. This means that there are very few letters left in Denmark: letter volumes have decreased by over 90% since 2000, and the volume of letters continues to decrease rapidly. On the other hand, Danes are shopping online like never before. This means, that there is a growing need for fast and good delivery of Danish parcels, and PostNord is now focusing on becoming even better on parcels. As a consequence, from 1 June 2025 PostNord began removing the 1,500 mailboxes currently located around the country, and all mailboxes are expected to be fully removed by 31 December 2025. PostNord is also working to ensure that the red mailboxes will have a new purpose when they no longer contain letters. Physical letters will be managed by a different operator: it will be up to the Ministry of Transport to decide, e.g. through a tender, who will handle the task in the future. The decision will not affect PostNord activities in the parcel market in the countries where it operates, and PostNord’s activities in the letter market will continue unchanged in Sweden.
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